Doctor's Office Education Suite
A suite of educational products offered that offer comprehensive ongoing educational opportunities for every department and segment of your clinical office or health care facility... Read More
DOES Training is far more important to your medical practice, your revenues, your level of clinical expertise and the rapport you have with patients in your office, clinic, rehabilitation center, assisted living facility and the list goes on.
Doctor's Office Education Suite is a suite of educational online programs that offer comprehensive ongoing educational opportunities for every department and segment of your clinical office or health care facility.
- DOES is about medical office expertise.
- DOES is about quality education on the latest drugs, treatment plans and trends in the industry.
- DOES is about improving your operations.
- DOES is about enhancing your patient/customer experience.
- DOES is about ongoing quality care and improvement.
- DOES is about dynamic, exciting, real-life education.
- DOES is about educating staff and bringing a value added ingredient to employment in your practice/organization.
Doctor's Office Education Suite Training not only assists practitioners to stay current in important clinical trials and topics inherent to contemporary health care, but takes medical office education to the next level. Your office or clinic is a business that needs ongoing maintenance and DOES Training has arrived to perform that task. Just like a software program for your computer, DOES Training will upgrade your work setting, filling in educational gaps in the operation, enhancing performance and helping to ensure all staff are working in a state of the art environment.
Are you...
- Concerned about the customer service in your office?
- Looking for the latest in clinical information and treatment and protocols?
- Looking to ensure practice managers are experts in their fields?
Then DOES Training is for you!
Faculty
Louis Feuer, MA, MSWPresident, Dynamic Seminars & Consulting, Inc.
Pembroke Pines, FL
Learning Objectives
- Assess how common complaints from patients occur and how they can be resolved in the health setting.
- State strategies to diffuse angry patients, avoid future confrontations and achieve improved patient satisfaction.
Strategies for Handling Complaints in Your Practice Setting
$10.00
Abstract
This online video program integrates a case study format to depict real situations in the health care setting that frequently occur between patients and health care professionals. Adjunct information and resources are provided by the expert faculty to assist the learner in identifying ways to decrease adversarial situations involving patients. The goal of this program is to improve patient satisfaction within health care practices and the health care system by improving how clinicians and allied health professionals react to difficult situations involving patients.